Privacy Policy

Last updated: April 2026

Realms Information Technology LLC ("IT Realms", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect when you use our website at it-realms.com, how we use it, and your rights in relation to it.

1. Information We Collect

When you submit the contact form on our website we collect:

• Your name and email address
• Your phone number (optional)
• Your company name and the service or budget range you indicate (optional)
• The content of your message

We also collect standard web analytics data via Google Analytics 4 (GA4), including pages visited, time on site, device type, and approximate geographic location. This data is aggregated and does not identify you personally.

2. How We Use Your Information

We use the information you submit via the contact form solely to:

• Respond to your enquiry
• Scope and prepare a proposal for your project
• Maintain a record of our communications for the duration of any engagement

We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not add you to mailing lists without your explicit consent.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

• Legitimate interest — to respond to business enquiries submitted through our website
• Consent — you voluntarily provide your details when submitting our contact form

Our practices are aligned with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and GDPR principles.

4. Data Retention

We retain enquiry data for up to 36 months from the date of submission, or for the duration of any active client relationship — whichever is longer. After that period, personal data is deleted or anonymised.

5. Data Security

All data submitted through our contact form is transmitted over HTTPS (TLS encryption). Our web hosting is provided by Bluehost, a Newfold Digital company, which operates enterprise-grade data centres with physical and network security controls. We do not store contact form submissions in a database — they are delivered directly to our team by email.

6. Third-Party Services

Our website uses the following third-party services:

• Google Analytics 4 — web traffic measurement (data processed in the EU under Google's data processing terms). You may opt out via the Google Analytics Opt-out Browser Add-on.
• Google Fonts — typography rendering (IP address transmitted to Google servers on page load)
• WhatsApp — floating contact button linking to our business number; click-through subject to Meta's Privacy Policy

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to any legal obligation to retain it)
• Withdraw consent for processing at any time

To exercise any of these rights, contact us at info@it-realms.com. We will respond within 30 days.

8. Cookies

Our website uses essential functional cookies (for the preloader and navigation state) and Google Analytics cookies (measurement only). We do not use advertising or tracking cookies. By continuing to use this site you accept our use of these cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the most recent revision was made. Continued use of the website after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: