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Our ultimate goal is to bring our customers a high technology that takes them to the realm of creativity.

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Network Support

Network

On-demand Network Support

We provide several on-demand network solutions to connect your IT services easier and faster even if they are in different cities or countries. IT Realms manages the installation of network drivers and permits the configuration to provide a strong network connectivity in the result, we are ready to provide support for you anytime, anywhere.

Powerful Networks

No matter how big network connectivity you need, our expert networking engineers have the perfect plans, strategies and skills to set it up efficiently.

routing & switching

No matter how many PCs are there, we are prepared to provide all software of which you need for of company machines.
ROUTING

Router, Switch and Firewall support

Fast network connectivity.

Highly Secured.

Enabling remote connections.

Data and printers sharing between workstations.

WIRELESS

Wireless Installations & Solutions

We use the latest technologies, alongside decades of installation experience offering outstanding capacity, range and eliminates interference, best access points connectivity and efficient network-wide management which suitable to your business needs.

Wireless Solutions

Wireless networks provides mobility and flexibility everywhere around them, by allowing you and your crew to access real-time information so they can access internet or even print a document while they are roaming around the place.

Servers Support

IT Realms takes the lead in maintaining the server and desktop infrastructure across various locations of your company to ensure that its users can easily access mission-critical applications.
Servers

Servers Services & Solutions

Develop and maintain windows platform for the server as a host, connected with multiple clients (other computers).

Test and certify new versions of windows operating system providing better solution and integration for the application like VMware and SharePoint.

Maintain and support multi-site windows environment along with hardware and software configuration.

Management of server migration when required by the client.

INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL)

Continual Service Improvement

At this stage we use methods from quality management to learn from past successes and failures. We aim to continually improve the effectiveness and efficiency of IT processes and services in line with the concept of continual improvement, and it has seven steps: (identifying improvement strategies, defining what will be measured, gathering data , processing data, analyzing data, presenting and using the information drawn from the data & using the information to improve)

Service Delivery

At this stage comes the set of principles, standards, policies and constraints to be used to guide the designs, development, deployment & operation of the services delivered by IT Realms to your business.

Service Strategy

The purpose of this stage is to provide a strategy for the service lifecycle. We create a strategy Which will be in sync with business objectives. The utility and warranty of this component are designed to ensure that the service is fit for your brand's purpose and fit for its use, respectively. Ensuring this is important, as these two components are what add value to the delivery of services to your customers.

ITIL Framework

As a set of practices that imparts practical and strategic guidance for IT service management, the overall goal of ITIL is to improve the business service. The business service will be improved when its support system – the specialized capabilities of the process, people, suppliers, and technology – is optimized.

Service Transition

In this process we build and deploy IT services, making sure that changes to services and Service Management processes are carried out in a coordinated way.

Service Design

We keep in mind eveything that should be taken into consideration when designing a service. Whereas the design of services and all supporting elements for introduction into the live environment of your business.

Service Operation

At this process we build and deploy IT services, making sure that changes to services and service management processes are carried out in a coordinated for your business.

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Remote support of computers
Remote support of server infrastructure
Remote support of PBX, CCTV
Remote 24×7
Remote consulting and trainings

IT emergency visit
Monthly/weekly regular maintenance visits to check health of PC, servers & network infrastructure

Desktops support
Health management
Emails management
Peripheral devices support
Router & switches management
VPN & firewall administration
Mobile devices management
Cloud solutions
Phone system (PBX)
CCTV & biometric
Server backup & restore
and others

24/7 server and network monitoring.

Dedicated on-site engineer.

Dedicated account manager.

DR & continuity planning.

It Realms support packages

Make An Appointment

Take our helping hands to build your workplace network or superiorly enhance your existing networks performance now.
OBJECTIVE

We deliver customized solutions designed to suit your business needs.

contact us

Building 67, Khalifa City
Abu Dhabi, United Arab Emirates

(971) 56 5883804

[email protected]