Computer Support

Through your internet connection, Tech Helpline will connect remotely into your computer, troubleshoot and quickly fix your computer problem. Tech Helpline’s friendly and skillful tech support analysts help troubleshoot problems with any computer or technical device with the following:

 

Operating Systems:

• Microsoft Windows 10®
• Microsoft Windows 8®
• Mac OS X (10.3 and higher)

 

Software Applications:

Email

• MS Outlook
• Webmail
• Windows Mail

 

Real Estate Specific

• Form Simplicity
• The Living Network

 

Office/Financial

• Adaptec Toast
• Adaptec EZCD Creator
• Adobe Acrobat
• Corel Office Products: WordPerfect, Quattro Pro Presentations, Visual Intelligence
• Corel Draw
• Intuit Quicken
• Intuit Quickbooks
• Microsoft® Media Player
• Microsoft® Office Products: Word, Excel, PowerPoint, Access
• Microsoft® Outlook (Versions 5.0 and higher)
• Microsoft® Publisher (Versions 2000 and higher)
• Microsoft® Visio (Versions 2000 and higher)
• Microsoft® Works
• Nero Burning ROM
• Roxio CD-Burning Products
• Winzip Applications
• iTunes

 

Hardware:

• Smart Phones: iPhones, Android, Windows
• Tablets: iOS, Android, Windows
• Digital Cameras
• CD/DVD Drives & Blu Ray
• Laptops
• Monitors
• Network Adaptors
• PC Add-on Cards
• PDAs
• Printers: USB, Wi-Fi
• Scanners
• Sound Cards
• Storage Media
• USB Devices
• Video Cards

 

Browsers/Net:

• Wi-Fi Set Up
• Internet Service Providers
• Microsoft® Internet Explorer/Edge
• Mozilla Firefox
• Google Chrome
• Opera
• Safari
• Networking
• Work Groups
• Share Files
• Share Printer

 

All PC compatible, Macintosh and clones such as:

• Acer
• AST
• ASUS
• Clones / Whitebox
• Dell
• Epson
• Fujitsu
• Gateway
• Hewlett Packard
• IBM
• Lenovo
• Apple
• Sony
• Toshiba
• Winbook and others

 

 

Firewall/Intrusion Applications:

• Virus Removal
• AVG AntiVirus
• Lavasoft Ad-Aware
• McAfee AntiVirus
• Norton AntiVirus
• Spyware/Adware Intrusion Products
• Symantec pcAnywhere
• Trend Micro
• ZoneAlarm and others

 

Virtual Meetings (general support):

• GoToMeeting
• Zoom
• Google Hangouts
• Join.me

 

Social Media (general support):

• Facebook
• Twitter
• Instagram